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Utility Billing & Customer Service

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New Board approved Collier County Public Utilities rates will go into effect on October 1st, 2024, and will be reflected in your November bill.  New rates can be found by clicking on this link FY2025

UTILITY BILLING & CUSTOMER SERVICE

239-252-2380

Fax 239-252-6699

utilitybill@colliercountyfl.gov

 

4420 Mercantile Ave. Naples, FL 34104

8 a.m. to 5 p.m. Monday - Friday

 11985 Collier Blvd. Suite 7 Naples, FL 34116

8:30 a.m. to 4:30 p.m. Monday - Friday

North Collier Government Center

2335 Orange Blossom Dr. Naples, FL 34109

9 a.m. to 6 p.m. Monday - Friday (kiosk only)

Heritage Bay Government Center

15450 Collier Blvd. Naples, FL 34120

9 a.m. to 6 p.m. Monday - Friday (kiosk only) 

 

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The mission of Utility Billing and Customer Service is to
resolve customers’ service requests, inquiries and issues
in an efficient and timely manner.

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